Virtual Currency & Purchases Policy

1) What you can buy

• Virtual currency / coins: digital balances used within the Services.
• Boosts / digital items: time-limited or feature-based enhancements and other digital content.
• Subscriptions (if offered): recurring access or benefits billed at the interval shown at checkout.

2) Pricing and taxes

Prices are shown before you confirm payment and may vary by package, promotion, region, and platform. Where required, applicable taxes may be added at checkout or included in the displayed price as indicated.

3) One-time vs. recurring charges

• One-time purchases: charged once at the time of purchase.
• Subscriptions (if offered): clearly labeled as recurring, with the billing frequency and price shown prior to purchase. You are responsible for managing subscription changes or cancellation through the method provided at purchase (e.g., account settings or the platform used to buy).

4) Delivery

Digital items are typically delivered immediately after successful payment and are reflected in your account balance or entitlements. If delivery is delayed or missing, contact us with your order/transaction details.

5) Important restrictions

• No cash value: virtual currency and digital items have no cash value and are not legal tender.
• No redemption: unless required by law, they cannot be redeemed for cash, refunded, transferred, or exchanged outside the Services.
• Account-bound: purchases are generally tied to the account used to buy them; keep your login secure.
• Promotions: bonuses or discounted bundles may have additional terms disclosed at the time of offer.

6) Refunds and cancellations

All sales are final to the maximum extent permitted by law. In particular, virtual currency and digital items are generally non-refundable once delivered. Refunds or subscription cancellations may be available if required by law, or if the purchase was made through a third-party platform that provides its own refund process and rules.

7) Chargebacks and payment disputes

If you have a billing issue, contact us first so we can help. Unresolved disputes or chargebacks may result in suspension or limitation of access to the Services and/or revocation of related digital items, where permitted, to address fraud or reversal of funds.

8) Support

For purchase questions, missing items, or billing concerns, email contact@obsidianotterden.com and include your account identifier, the date of purchase, and any receipt/transaction ID.

9) Changes to this policy

We may update this policy from time to time. The “Last updated” date reflects the most recent revision.